Privacy Policy
At Parvathi Bus Rentals, your privacy and personal data protection are fundamental to our services.
Last Updated: September 2026
1. Introduction
Welcome to Parvathi Bus Rentals (“we”, “our”, or “us”). We operate the website https://parvathibusrentals.in and provide vehicle rental services (including Innova, Force Urbania, Tempo Traveller, mini buses, and luxury buses) in Bangalore, Karnataka, and across South India.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit a booking inquiry, or communicate with our reservation helpline.
2. Information We Collect
We only collect information that is strictly necessary to arrange, confirm, and execute your vehicle rental trips:
- Contact Details: Your full name, phone number, WhatsApp contact number, and email address.
- Trip & Travel Information: Pickup location, destination address, travel dates, departure times, passenger count, vehicle choice, and special itinerary requests.
- Billing & GST Details: Business name and GST number if you request a corporate tax invoice.
- Technical & Usage Data: Anonymized browser type, device information, IP address, and pages visited through Google Analytics / Google Tag Manager to help us improve site performance.
3. How We Use Your Information
We use the information collected solely for legitimate business operations:
- To provide accurate rental quotes, verify vehicle availability, and confirm bookings.
- To send driver assignment details, vehicle plate numbers, and booking confirmations via SMS, phone, or WhatsApp.
- To provide 24/7 customer assistance during ongoing trips.
- To generate transparent invoices and GST receipts.
- To analyze website usage trends and improve website reliability and user experience.
4. Data Protection & Sharing
We do not sell, rent, or trade your personal information to third parties or marketing agencies.
Your trip information is only shared with:
- Assigned Chauffeurs/Drivers: Only your name, pickup address, and contact number are provided to your assigned driver for punctual pickup coordination.
- Legal & Regulatory Authorities: If required by Indian law, transport authority compliance, or emergency safety protocols.
5. Cookies, Google Tag Manager & Analytics
Our website uses standard cookies, Google Tag Manager, and Google Analytics to understand visitor behavior and optimize site speed. These cookies do not store personally identifiable banking or payment information. You can configure your browser to reject cookies if you prefer.
6. Data Security
We implement industry-standard administrative and technical security measures (including HTTPS encryption) to protect your personal information against unauthorized access, alteration, or disclosure.
7. Your Rights & Contact Information
You have the right to request access to the personal data we hold about you, request corrections, or ask us to delete your contact records from our booking registry.
For any privacy inquiries, booking assistance, or data questions, please contact us: